CPSC

Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders recall

Firm: Werner, Itasca, IL
Date issued: August 14, 2025
Agency record last updated: August 14, 2025
Units: About 122,250 (as published in the notice)
Remedy type listed by CPSC: Refund

Identifiers in the CPSC notice

4 identifiers listed in the agency notice. Select a column heading to sort.

Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders	UPC	051751143171	—	25431
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders	UPC	051751143188	—	25431
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders	Model number	ALMP-20IAA	—	25431
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders	Model number	ALMP-24IAA	—	25431

What CPSC says is recalled

This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Quoted exactly from the CPSC notice for recall 25431, as published on August 14, 2025.

Photos and labels from the CPSC notice

Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope From the CPSC notice.

Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label From the CPSC notice.

Scope, as published by CPSC

Distribution: Nationwide
Retailers: Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
Manufactured in: China

What CPSC says about the hazard

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
Quoted exactly from the CPSC notice for recall 25431, as published on August 14, 2025.

What CPSC says about incidents and injuries

The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
Quoted exactly from the CPSC notice for recall 25431, as published on August 14, 2025.

What CPSC says to do

Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Quoted exactly from the CPSC notice for recall 25431, as published on August 14, 2025.

Firm contact, as published by CPSC

Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
Quoted exactly from the CPSC notice for recall 25431, as published on August 14, 2025.

Timeline

August 14, 2025: CPSC announced recall 25431

Recalls announced the same week

Sources

U.S. Consumer Product Safety Commission, recall 25431, published August 14, 2025.

Data pulled from the agency on October 22, 2026. Text written by the agency is a US government work and in the public domain (17 U.S.C. § 105); that statement does not extend to photos. How pages are built:sources, methodology.

Reviewed by Label Ledger Desk, October 22, 2026.

Change log

October 22, 2026: Page created

Reporting

CPSC reporting site: SaferProducts.gov
Errors on this page: corrections